Traveling this summer outside of the US? Be careful what you sign when you check in.

Gabrielle D'Alemberte
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Posted by Gabrielle D'AlemberteJuly 21, 2009 9:41 PM

If you’ve ever been to an athletic event, you know that when two teams compete, often one is “home” and one is “away”. You prefer for your team to be home, not just because it makes it easier for you to get to the game, but also because it tends to increase the chances of victory. This is referred to as “home court advantage”. The home team has the advantage of higher attendance by fans, comfort and familiarity in the arena, and time to prepare for the traveling team’s arrival. To a certain extent, the same can be said for the current status of resort litigation. When you’re involved in any law suit, it is beneficial to be in your own state or country where you can easily travel, understand the system, and communicate with a local attorney who is familiar with local laws. This is particularly true of the United States legal court system.

However, if you travel and find yourself injured, it can now be difficult to get the home court advantage. Actually, it can be difficult to even bring a case at all.

Take a common vacation scenario for example. Many people choose to vacation at large Caribbean resorts. It's become almost an extension of Florida. As with most agreements, your reservation at a resort is considered a contract. As with all contracts, it’s important to read the fine print.

At the time of your reservation, you are asked to agree to the resort’s policies for booking and visiting, but when you’re traveling outside the U.S., it’s imperative that you be careful before signing your guest registration card. For example, the reservation request for a major resort in St. Lucia includes the clause that “all rates and conditions are subject to change without notice”.

While the above is considered a relatively common policy, contracts also include more serious conditions that may make it hard for you to protect your rights if you have an accident. Under the forum selection clause, if you choose to bring a law suit, many vacation destinations claim that you must do so in their country (outside the US). This implies more than just traveling back to a given island paradise for a court date. It also means that you must follow, not U.S. laws and procedures, but the other country’s. Sometimes, these laws prohibit contingency fee contracts (a good example is the Bahamas where contingency contracts are not allowed), and some require significant bonds to be posted in order to bring a personal injury claim. Many countries make it very complicated to bring personal injury suits in the first place.

In some instances the traveler does not even see this forum selection clause until they have already traveled thousand country. Other resorts, have reservation websites that when travel is booked, send s a link to their website, and somewhere buried in its multi-page website is a Terms and Condition section with language similar to the following (which was taken from the Atlantis Terms & Conditions section of their internet site):

During guest registration ... you will be asked to sign a form agreeing to the following terms related to any claims you may have as a result of your stay at the resort: "I agree that any claim I may have against Atlantis, Ocean Club, or any of their officers, directors, employees or related or affiliated companies,....... resulting from any events occurring in The Bahamas shall be governed by and construed in accordance with the laws of the Commonwealth of The Bahamas, and further, irrevocably agree to the Supreme Court of The Bahamas as the exclusive venue for any such proceedings whatsoever. The foregoing shall apply to all persons accompanying me, and I represent that I have the authority to sign this document on their behalf.

So why sign away your rights? Why not just avoid the issue altogether? If only it were so simple. The problem with the forum selection clause is that it is often not shown to travelers before they arrive at the destination. Once you are at the resort, you must agree to their terms in order to stay there. Therefore, unless you want to be stranded in paradise looking for a Super 8 Motel equivalent so you don’t have to pitch a tent on the beach, you’ll probably agree to sign what the resort asks you to sign. To avoid this kind of problem, find out the resort’s policies before you leave home. Find out if there is a forum selection clause, and if so, ask where the agreed forum is. If there are legal problems during your visit, this location will be the site of any necessary litigation.

If you are planning to travel, be careful that you know what you are signing. Actually, be careful because in some instances, you don't even have to sign- the person who checks you in obligates everyone within his/her travel group (see the last sentence in the forum selection clause from Atlantis). If you need help and want to be advised of your rights, consult an attorney who is familiar with forum selection and can help you understand the agreement you are making with the resort. It would be great not to have to worry about this because the likelihood of injury is so remote, but unfortunately accidents and injuries can happen to people while they are traveling. It would be a shame if someone was seriously injured because of a resort's negligence, but they couldn't recover simply because they had to litigate outside the US and they either couldn't afford the bond, couldn't find a contingency lawyer, or could not withstand the traveling back to the country where they were hurt.

8 Comments

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Jane AkreInjuryBoard Staff
Posted by Jane Akre
July 21, 2009 10:14 PM

This is really important information.

I wonder if you cross through the language you don't like and initial it, assuming the check-in clerk doesn't notice, you are doing yourself a huge favor possibly down the road?

TFR
Posted by TFR
July 22, 2009 10:56 AM

While I believe that forum selection clauses are Constitutional, there is nothing constitutional about using forum selection to lure unsuspecting cruise ship passengers into Courts that do not have a right to a jury trial.

Cross out those forum selection clauses before you turn in your ticket. If the cruise ship company does not agree, kindly inform them that you would be happy to take your business (present and future) elsewhere.

Never, ever, under any circumstance whatsoever should you be afraid to demand the rights that each and every Amendment of the U.S. Constitution provides to you.

Gabrielle D'AlemberteInjuryBoard Attorney Member
Posted by Gabrielle D'Alemberte
July 22, 2009 12:51 PM

Jane- you are exactly right! The clerks usually do not pay attention- and in fact often even when asked they can't explain the clause or its meaning themselves. I do recommend crossing it out and initialing. Even if a clerk notices it, and says you cannot, I would. If the hotel says you will not be able to stay at the resort/hotel unless the guest registration forum selection clause is signed, try to get that in writing- or at least get the person’s name who said so- and THEN sign (because that would amount to coercion or duress and hopefully invalidate the "contract").

SD
Posted by SD
July 22, 2009 4:13 PM

Being on both ends of the spectrum: the hotel front desk employee and the now the law student; it is important to note that most of these resorts have a prepaid policy. In these situations, although I generally worked within "the home court of the United States," a front desk employee would think twice before telling someone who has flown several hundred miles, and fulfilled this contractual obligation by prepaying to stay at your hotel, that they must sign an additional agreement if they wish to stay. I would advice those traveling to cross out this language, or not sign. It's unfortunate for the guests that are unaware of the advantage of being in the home court. With all of the deals the Caribbean hotels and cruise lines have been offering lately, attempting to reach a less affluent, and potentially less educated market, this is definitely information these travelers need to be aware about.

CRC
Posted by CRC
July 22, 2009 4:23 PM

Gabrielle D'Alemberte,

Great article. I hope you continue writing on consumer rights, and methods business's use to avoid deserved liability.

Another side of home court advantage is the fact that large corporations have planned, prepared, and put together a strategy to defend a suit based on the customer's injury before you even board the boat. It is imperative that an injured customer contact a competent and skilled attorney like Gabriel as soon as possible.

TFR
Posted by TFR
July 22, 2009 4:35 PM

I agree with SD and CRC.

A forum selection clause in a contract drafted by two corporations and their team of attorneys is one thing, but instances like the ones that Gabrielle describes are completely different. The last thing on a vacationers mind when they book any sort of hotel or room on a cruise or hotel is "what court am I going to be able to sue in if the company im staying with does something wrong and I am hurt."

Believe me, these corporations know it. It is a shame that many of our Courts today do not recognized the unequal position of the vacationer v. the multi-billion dollar corporation.

Harvard Law
Posted by Harvard Law
July 23, 2009 10:25 AM

Great Article!!!!

Jason Goitia
Posted by Jason Goitia
July 23, 2009 12:04 PM

I wonder if an insurance policy would cover most claims, and if so, it's affected at all by the forum selection clause.

Comments for this article are closed.

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